Contact & FAQ

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Frequently Asked Questions

Who is behind ErdeGora?

Hello! I'm Gora, the heart and hands behind ErdeGora. I started this brand to merge my love for design with my commitment to sustainability.

Every piece is created with the intention of celebrating individuality and encouraging others to embrace their unique style.

At ErdeGora, we're more than a brand; we’re a community of like-minded souls who cherish authenticity and personal expression.

Why does ErdeGora use print-on-demand?

I choose print-on-demand with our partner, Printful, to keep the environmental footprint small and my options limitless.

This method allows me to offer a wide variety of designs without overproduction, reducing waste and ensuring each item is freshly printed just for you.

For more insights, dive into our detailed blog post on sustainable practices.

Why might shipping take longer?

Since we don’t mass produce, each product you order is created especially for you right after you place the order.

This personalized approach means shipping might take a bit longer, but it also significantly cuts down on waste and excess inventory.

Since is out of my control the production times, this also depends of the regions you are living.

What makes ErdeGora products special?

Our products aren't just exceptional; they're personalized.

Some items offer further customization options—just look for the personalization button on the product page.

When you purchase from ErdeGora, you’re not just buying a product; you’re making it yours.

How can I ensure I choose the right size?

To help you find the perfect fit, check out our detailed sizing guide on each product page.

We want you to feel amazing in your ErdeGora wear, comfortably expressing who you are.

Since all ErdeGora products are crafted uniquely for each order, we strongly encourage you to carefully check our sizing guide available on each product page before placing your order.

Exchange Policy on Made-to-Order Items

We understand that mistakes happen and sizing can be tricky.

However, because each product is made specifically for you when you order it, we generally cannot accept returns or exchanges due to incorrect sizing.

This policy helps us stay committed to reducing waste and maintaining sustainability in our production processes.

Can I return or exchange personalized items?

Due to the nature of personalized products, these items are generally not returnable.

However, if there's an issue with your order, please contact us directly—we're here to solve any problems and ensure your satisfaction.

What is ErdeGora's policy on partnerships?

We are currently not accepting new marketing partnerships.

As a small, focused team, we are dedicated to maintaining our core mission and managing our current projects.

We appreciate your interest and ask for your understanding as we continue to grow and embrace the weird and the wild on our own terms.

How does ErdeGora handle customer messages?

At ErdeGora, we love connecting with our community!

However, due to the volume of inquiries we receive, we’re unable to respond to messages like "Is anyone there?"

To ensure we can provide thoughtful responses, please direct specific questions or concerns to our customer service email.

This helps us keep the dialogue meaningful and manage our workflow more efficiently.

How can I join the ErdeGora community

Stay connected by following us on social media and joining our mailing list.

We love to share stories, celebrate our community's style, and offer exclusive insights and promotions.

Let’s make a positive impact together!

Need More Help?

If you're unsure about sizing or have any other questions before ordering, please don't hesitate to contact us at

We're here to help you make an informed decision and ensure that you love your purchase.